Proudly serving the Greater Seattle area and clients across the United States
Tax Preparation, Tax Planning, and Advisory.
100% Remote and Secure.
CPA-prepared tax returns delivered through a secure online portal with a streamlined, fully remote experience — no unnecessary meetings.
Why Silent Penguin
Built For Clients Who Want Accuracy Without Friction
Silent Penguin is designed for busy professionals and business owners who want CPA-level quality, secure digital delivery, and a process that respects their time.
Remote By Design
Built for speed, not office visits
Everything is handled online through secure workflows, so you can get tax work completed without scheduling in-person meetings.
Security First
Secure portal, controlled access
Document exchange and communication happen in a protected portal environment with privacy and compliance at the center.
Communication Model
Clear updates, minimal meetings
Email-first communication keeps things efficient while still giving you direct access when decisions or strategy need discussion.
Nationwide Reach
Consistent CPA service in all 50 states
From single-state to multi-state filings, you get the same process quality and responsiveness no matter where you operate.
Meet Your CPA
The Founder of Silent Penguin PLLC
I’m Luke Lam, a Licensed Certified Public Accountant (CPA) in Washington State and the founder of Silent Penguin PLLC.
With over 10 years of professional tax preparation and consulting experience, I established Silent Penguin to provide a modern alternative to traditional accounting firms - combining professional tax expertise with secure, technology-driven efficiency. My goal is simple: deliver clear tax strategy, accurate compliance, and a streamlined client experience without unnecessary complexity.
I work with professionals, business owners, and real estate investors across the United States, specializing in tax compliance, proactive planning, and fully remote service delivery through a secure cloud-based environment.
Silent Penguin PLLC is built on precision, transparency, and responsiveness - ensuring clients can move forward with clarity and confidence.
Services
Our Big 4 Core Services
Silent Penguin Tax Services provides modern, fully remote CPA tax services for individuals and small businesses across the United States. Our firm focuses on efficient, secure, and professional tax solutions designed for today's digital environment.
Core Service 01 Individual Tax Services Best for: W-2 earners, investors, and multi-state filers
We provide comprehensive federal and state income tax preparation for individuals with a wide range of financial situations. Our streamlined remote process allows clients to complete their tax filing securely without in-person meetings.
Common Situations We Handle
- W-2 employees and professionals
- Investment income and capital gains
- Stock compensation (RSU, ESPP, stock options)
- Multi-state tax filings
- Rental property income and expenses
- High-income taxpayers
- Prior year amendments and corrections
What's Included
- CPA preparation and review
- Secure document upload portal
- Electronic filing (IRS and state)
- Post-filing support
Core Service 02 Small Business Tax Services Best for: entrepreneurs and owner-operated businesses
We work with entrepreneurs, independent professionals, and small business owners to ensure accurate tax compliance while supporting long-term growth.
Entity Types Supported
- Sole Proprietors (Schedule C)
- Partnerships (Form 1065)
- S Corporations (Form 1120-S)
Services Include
- Business tax return preparation
- Owner and business tax coordination
- Estimated tax calculation
- Reasonable compensation guidance
- Entity structure consultation
- Ongoing tax compliance support
Core Service 03 Tax Planning & Advisory Best for: proactive strategy and year-round tax decisions
Tax planning goes beyond filing returns. We provide proactive planning strategies to help clients make informed financial decisions throughout the year.
Planning Services
- Estimated tax planning
- Year-end tax strategy
- Entity selection analysis
- Retirement contribution planning
- Income timing strategies
- Multi-state tax considerations
Tax planning engagements are tailored based on each client's financial situation and objectives.
Core Service 04 IRS Notices & Tax Support Best for: IRS/state notices, CP2000, and amended filings
Receiving a tax notice can be stressful. We assist clients in understanding and responding properly to IRS and state tax correspondence.
We Can Help With
- IRS and state tax notices
- CP2000 responses
- Amended tax returns
- Account transcript review
- Correspondence with tax authorities
The Process
From Intake to Filing in 5 Steps
Streamlined, transparent, entirely online. This is how you become a client.
Complete Intake Form
Tell us about your tax situation. Takes 5 minutes. No calls.
Receive Quote
We quote your return within 24 hours. Transparent pricing, no surprises.
Upload Documents
Access your secure portal. Upload W-2s, 1099s, receipts — at your pace.
CPA Preparation
Your CPA reviews everything and prepares your return. We keep you posted.
Review & E-File
We email your summary for review. Once approved, we e-file — you're done.
Questions
Frequently Asked Questions
Answers to common questions about our process, pricing, and service.
Do you meet clients in person?
No. We're a fully remote firm. Everything happens through our secure online portal and email. This is by design and keeps the process efficient.
Which states do you serve?
All 50 states. We prepare individual and business returns nationwide, including multi-state filings.
How do I upload documents?
Once you pay, we set up your secure portal access. You can then upload W-2s, 1099s, and supporting records directly.
What's the typical turnaround time?
Most individual returns are completed in 7-10 business days after final documents are submitted. Business timelines vary by complexity.
When do I pay?
After you receive and accept your quote, payment is completed online before work begins.
Can you amend prior year returns?
Yes. We prepare amended returns (Form 1040-X) when prior filings need correction.
Do you work year-round?
Yes. We operate year-round for filing, planning, amendments, and business tax support.
What documents do I need?
At minimum, W-2s, 1099s, and income records. We send a full checklist after intake based on your situation.
Connect With Us
Whether you're ready for a quote or just have questions, we're here to help.
Send us your questions or information, and we'll get back to you within 24 hours.
Questions? Email us directly.
We prefer email — it's faster and you'll have a record of our correspondence.
No phone calls. We work asynchronously via email and secure portal. This saves everyone time.